Terms and Conditions

1. Introduction
Welcome to Giulia Creative. By accessing our services, including Email Marketing, Video Editing, Direct Mail, and CRM solutions, you agree to comply with these Terms and Conditions.

2. Services

• Email Marketing: Campaign creation, automation, and optimization.

• Video Editing: Professional editing for marketing and promotional use.

• Direct Mail: End-to-end design and distribution services.

• CRM Solutions: Setup, integration, and management support.

3. User Responsibilities

• Provide accurate and complete project requirements.

• Maintain compliance with all applicable laws regarding marketing campaigns and customer data.

• Ensure that submitted content (text, images, or videos) does not infringe on intellectual property rights.

4. Payments & Refunds

• Payments must be made prior to project initiation unless agreed otherwise.

• Refunds are only applicable for projects canceled before execution begins.

5. Liability
Giulia Creative is not liable for:

• Unintended results due to incomplete client information.

• Third-party service outages affecting email, CRM, or mail delivery.

6. Intellectual Property
All custom content created by Giulia Creative remains the property of the client after full payment, unless specified otherwise.